TERMS AND CONDITIONS OF SALE
Scope of Work
This quotation is based on the plans, measurements, product selections, site conditions, and other information known as of the date of customer approval. KTD Solutions LLC will provide the labor, materials, supplies, equipment, and services specifically described in the quotation.
Any work, material, service, repair, upgrade, correction, or condition not expressly listed in the quotation is excluded unless added through a written change order, revised invoice, or supplemental estimate approved by the customer.
Any revisions to plans, specifications, site conditions, product selections, or requested work after approval may result in additional charges and/or additional time.
Payment Terms
A deposit equal to 50% of the labor cost and 100% of materials, supplies, and miscellaneous fees shown in the quotation, including but not limited to disposal, dump, haul-off, delivery, and similar charges, is required before the project begins.
Progress payments are due upon completion of each milestone. Each quoted or invoiced line item shall be considered a separate milestone unless otherwise stated in writing.
Final payment is due upon completion of the project and before the final walkthrough.
Any additional materials, supplies, miscellaneous charges, upgrades, revised selections, hidden-condition costs, or out-of-scope requests are the sole responsibility of the customer and must be paid upfront before those items are ordered, scheduled, or installed.
A 3.7% processing fee applies to payments made by card. No processing fee applies to payments made by cash, money order, certified bank check, or Zelle.
Materials Pricing
A 15% upcharge after taxes for contractor time to shop for, coordinate, pick up, transport, and deliver materials is already included in quoted materials.
The same 15% upcharge after taxes will apply to any additional materials needed after the original quotation, whether due to customer changes, hidden conditions, additional requested work, or other approved project needs.
Customer-Provided Materials
If the customer supplies any fixture, appliance, finish, or other material, KTD Solutions LLC is not responsible for delays, defects, missing parts, incompatibility, warranty issues, discontinued items, incorrect ordering, or additional labor resulting from customer-supplied materials.
If a customer-supplied item includes accessories or components that would otherwise have been included by KTD Solutions LLC, a credit may be issued for the omitted builder-grade material value, at KTD Solutions LLC’ discretion.
Change Orders
Any change to the agreed scope of work must be documented in writing through a change order, revised invoice, or supplemental estimate and approved by the customer before the additional or revised work begins.
Any additional deposit, labor charge, material payment, or scheduling adjustment associated with a change order must be accepted and paid before the related work is performed.
Schedule and Delays
Any project timeline, phase duration, or completion date is an estimate only unless expressly stated otherwise in writing.
KTD Solutions LLC is not responsible for delays caused by weather, permit processing, inspections, material availability, supplier issues, hidden or unforeseen conditions, customer delays, customer-requested changes, utility interruptions, acts of God, or events beyond its reasonable control.
Any delay caused by late payment, denied access, delayed selections, customer-supplied materials, or change orders shall automatically extend the project schedule.
Site Access and Job Conditions
The customer agrees to provide safe, timely, and reasonable access to the jobsite during normal working hours, including access to water, electricity, and other utilities when reasonably needed for the work.
The customer shall remove or protect valuables, fragile items, pets, vehicles, and personal property from the work area.
KTD Solutions LLC is not responsible for incidental damage to landscaping, driveways, walkways, finishes, or items adjacent to the work area when such access is reasonably necessary to perform the contracted work.
Stop-Work and Default
If any payment is not made when due, KTD Solutions LLC may immediately suspend scheduling, ordering, delivery, project administration, and on-site work until the account is brought current.
No waiver shall arise from KTD Solutions LLC accepting a partial payment, continuing communications, or temporarily delaying enforcement.
Any delay caused by nonpayment shall extend the project schedule and shall not constitute contractor delay.
Collections and Assignment of Debt
If any amount due under this Agreement is not paid when due, KTD Solutions LLC may, to the fullest extent permitted by law, refer the account to collections, place the account with a collection agency, or assign or sell the debt to a third party for billing and collection.
Customer agrees to pay all amounts lawfully due under this Agreement, including approved change orders, additional materials, supplies, miscellaneous charges, and out-of-scope work.
To the fullest extent permitted by law, customer shall also be responsible for reasonable collection costs, court costs, and attorney’s fees incurred in collecting past-due amounts.
If any debt is assigned, any required notice of assignment shall be provided in accordance with applicable law. Florida law permits assignment of consumer debt, but the assignee must provide written notice as required before collection action. (Florida Legislature)
Permits, Code Compliance, and Inspections
Unless specifically stated in the quotation, permit fees, engineering, design, architectural services, testing, specialty reports, code upgrades, and related compliance items are excluded.
If correction of work is required solely because of KTD Solutions LLC’ workmanship error within the contracted scope, KTD Solutions LLC will correct that issue at its own expense.
Warranties
KTD Solutions LLC provides a 1-year workmanship warranty on labor performed by KTD Solutions LLC, beginning on the date of substantial completion.
Manufacturer warranties apply to materials, fixtures, appliances, and other products where available and are limited to the manufacturer’s terms.
This warranty does not cover normal wear and tear, abuse, neglect, misuse, lack of maintenance, structural movement, moisture intrusion from sources outside the contracted scope, pre-existing conditions, or failures related to customer-supplied materials or work performed by others.
Limitation of Liability
KTD Solutions LLC shall not be liable for pre-existing defects, concealed conditions, code issues outside the quoted scope, manufacturer defects, customer instructions, customer-supplied materials, or work performed by others.
To the fullest extent permitted by law, KTD Solutions LLC’ liability for any claim arising out of the contracted work shall be limited to the amount actually paid under the specific quotation giving rise to the claim.
Dispute Resolution
The parties agree to first attempt in good faith to resolve any dispute through direct written communication.
If the dispute is not resolved, either party may pursue any remedy available under applicable law in a court of competent jurisdiction in the county where the project is located, unless otherwise required by law.
Privacy Policy
By submitting an inquiry, signing a quotation, making payment, or otherwise engaging KTD Solutions LLC, the customer acknowledges that personal information may be collected, used, stored, and communicated as reasonably necessary to provide estimates, schedule work, process payments, coordinate materials, respond to service requests, and manage the project.
Customer information will be handled in accordance with KTD Solutions LLC’ Privacy Policy, available at: https://www.ktd.solutions/privacy. The privacy-policy page states that KTD Solutions LLC prioritizes customer privacy and data protection.
Termination
Either party may terminate the agreement by written notice.
If the agreement is terminated, the customer remains responsible for payment for all work performed, materials ordered or delivered, non-cancelable commitments, project administration already incurred, and any other charges accrued through the date of termination.
Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect to the fullest extent permitted by law.
Acceptance
By signing the quotation, approving it electronically, or submitting any deposit or payment, the customer acknowledges and agrees to the quotation and these Terms & Conditions.